Privacy Policy — wakad.in
Last Updated: September 2026
Effective Date: September 2026
1. About This Policy
wakad.in (“we”, “us”, “our”) is a local business directory for Wakad, Pune. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have over your data.
This policy is prepared in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Digital Personal Data Protection Rules, 2025, notified by the Government of India.
By using our website, you acknowledge that you have read and understood this policy.
2. Who We Are (Data Fiduciary)
Website: wakad.in
Operated by: Smart Suburbs Pvt. ltd
Address: Nandan Acura, B1-503, Opposite of Manali Restaurant, Baner, Pune – 411045
Grievance Contact Email: contact@smartsuburbs.in
Grievance Response Time: Within 48 hours of receiving your request
3. What Personal Data We Collect
We collect only the data necessary for the purposes stated below.
3a. From Website Visitors
| Data Collected | Where | Why |
|---|---|---|
| Name, Email, Phone | Contact form | To respond to your inquiry |
| Email address | Newsletter signup | To send local news/updates |
| IP address, browser type | Automatically via cookies | Website analytics |
3b. From Business Owners (Listing Submissions)
| Data Collected | Where | Why |
|---|---|---|
| Business owner name | Listing form | To identify the listing contact |
| Mobile / WhatsApp number | Listing form | For verification and display |
| Business email | Listing form | For correspondence |
| Business address | Listing form | For display in the directory |
We do not collect sensitive personal data such as financial details, government ID numbers, or health information.
4. Why We Collect This Data (Purpose Limitation)
We collect personal data only for the following specific purposes:
- Responding to contact form inquiries — to answer your questions
- Business listing display — to show your business information on our directory
- Newsletter communications — only if you have opted in
- Website analytics — to understand how visitors use our site and improve it
- Verification of listings — to confirm submitted business details are genuine
We do not use your personal data for any purpose other than what is stated here.
5. Legal Basis for Processing
Under the DPDP Act, we process your personal data on the following grounds:
- Your consent — for newsletter subscriptions, contact form submissions, and analytics cookies
- Legitimate use — for responding to a service request you initiated (e.g., a listing inquiry)
6. Your Rights as a Data Principal
Under the DPDP Act, 2023, you have the following rights:
| Right | What It Means |
|---|---|
| Right to access | Know what personal data we hold about you |
| Right to correction | Request correction of inaccurate data |
| Right to erasure | Request deletion of your personal data |
| Right to withdraw consent | Withdraw consent at any time, as easily as you gave it |
| Right to grievance redressal | Raise a complaint with us, and approach the Data Protection Board if unresolved |
| Right to nominate | Nominate someone to exercise your rights in case of death or incapacity |
To exercise any right: Email us at privacy@wakad.in with your name, the data concerned, and the action you are requesting. We will respond within 48 hours and act within a reasonable period.
7. Consent and Withdrawal
- All consent on our website is freely given, specific, informed, and unambiguous
- Consent boxes are not pre-ticked
- You can withdraw consent at any time by:
- Clicking the Unsubscribe link in any email we send you
- Emailing us at contact@smartsuburbs.in
- Adjusting your cookie preferences via our cookie banner
Withdrawal of consent does not affect the lawfulness of processing done before withdrawal.
8. Cookies and Analytics
We use cookies and third-party analytics tools (such as Google Analytics) on this website. These may collect:
- Pages visited
- Time spent on site
- Device type and browser
- Approximate location (city level)
You can manage cookie preferences via the cookie banner displayed when you first visit our site.
Third-party tools we use:
- Google Analytics (analytics)
- Google Maps (location embeds)
- WhatsApp Click-to-Chat (if enabled)
These third parties have their own privacy policies. By using our site, you acknowledge these tools may collect data as described in their respective policies.
9. How We Store and Protect Your Data
We take reasonable security safeguards to protect personal data in our possession, including:
- HTTPS encryption on all pages
- Limited staff access to stored data
- Regular software and plugin updates
- Secure hosting environment
In the event of a personal data breach, we will notify affected individuals and the Data Protection Board of India within the prescribed timeline.
10. Data Retention and Deletion
We retain your personal data only as long as necessary for the stated purpose:
| Data | Retention Period |
|---|---|
| Contact form submissions | 12 months, or until resolved |
| Newsletter subscriber data | Until you unsubscribe |
| Business listing data | Until you request removal or listing is inactive |
| Analytics data | As per Google Analytics defaults (26 months) |
When the purpose is served or consent is withdrawn, we will delete your personal data or cause our processors to do so.
11. Third-Party Data Processors
We share data with the following processors strictly for the purposes described:
| Processor | Purpose | Location |
|---|---|---|
| SSDNodes | Website and data storage | India / as applicable |
| Google Analytics | Website usage analytics | USA (Google LLC) |
| Email service provider | Newsletter delivery | As applicable |
We do not sell your personal data to any third party.
12. Children’s Data
wakad.in is a general-purpose local directory and is not directed at children under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please email contact@smartsuburbs.in and we will delete it promptly.
13. Grievance Redressal
If you have a complaint regarding how your personal data is handled:
Step 1: Email us at contact@smartsuburbs.in — we will respond within 48 hours.
Step 2: If your complaint is not resolved satisfactorily, you may approach the Data Protection Board of India once it is operationally established.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
15. Contact Us
For any privacy-related queries, requests, or complaints:
Email: contact@smartsuburbs.in
Address: Nandan Acura, B1-503, Opposite of Manali Restaurant, Baner, Pune – 411045
This Privacy Policy is intended to comply with the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025. For legal advice specific to your situation, please consult a qualified legal professional.